Shipping policy
TEDBRICKS.COM – Shipping Policy
Order Processing Times
Orders are processed within 24 to 72 business hours after payment confirmation.
Orders are not shipped on weekends or public holidays.
Shipping Times
Delivery times vary depending on the carrier, destination, and time of year. Average estimated delivery times are:
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Standard Shipping 5 –8 days
These timeframes are provided for reference only. Delays may occur due to customs, transportation issues, or high-demand periods.
Tedbricks.com cannot be held responsible for delays beyond our control.
Order Tracking
Once the order has been shipped, a tracking number will be sent by email (when available depending on the shipping method).
Customers can follow their delivery using the link provided.
Shipping Fees
Shipping fees are displayed during checkout before payment confirmation.
They may vary depending on the product’s weight, size, or destination.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete delivery address.
If an address error occurs (incomplete or incorrect address):
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No refund will be issued if the package is lost.
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If the package is returned to us, reshipping costs will be charged to the customer.
Package Marked as “Delivered” but Not Received
If the carrier marks the package as delivered, Tedbricks.com cannot be held responsible for theft, loss, or misdelivery.
The customer must contact the carrier and/or their local post office to initiate an investigation.
Delayed Packages
A package is considered delayed only if the maximum estimated delivery time has passed by more than 10 business days.
In this case, customers may contact support at:
Lost Packages
A package is considered lost once the carrier officially confirms the loss.
In this situation, a replacement or refund will be offered.
Split Orders / Separate Shipments
To optimize delivery times, items from the same order may be shipped separately.
If this occurs, customers will receive multiple tracking numbers.
Customs & Import Taxes
Some international orders may be subject to customs duties or import taxes depending on the destination country.
These fees are the customer’s responsibility.